Home Haven

Frequently Asked Questions

Placing an order is simple! You can browse our collection online and add your desired items to the cart. Then, proceed to checkout and follow the prompts to enter your shipping and payment details. Once your order is confirmed, you'll receive a confirmation email with your order details.

Our delivery timeframe varies depending on your location and the availability of the items you've ordered. Generally, we aim to deliver your furniture within 2-4 weeks from the date of purchase. Rest assured, our team will keep you informed about the status of your order every step of the way.

Yes, we offer assembly services for most furniture items for an additional fee. If you'd like assistance with assembling your furniture, simply select the assembly service option during checkout, and our professional team will handle the assembly process for you upon delivery.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your furniture, you can return it within 30 days of delivery for a full refund or exchange. Please note that the item must be in its original condition and packaging, and return shipping fees may apply.

HomeHaven Furniture has a showroom located at #02-102, Orchard Road, Singapore 238879. You are always welcome to visit our showroom to browse what we have to offer and envision our furniture as part of your household before purchasing your favourite piece.